I really hate writing reviews but I feel this location deserves credit. 2 last minute trips here in 2 days plus an online order. Plus smoothies. Day 1 went great, I ordered on site and they had my order ready in 20 min (just in time for me to run down the block and buy the other half of my gift). My online order went just as smooth (different location). Unfortunately on day 2 around 1pm they ran out of bananas for my order. I work in customer service so I know that unfortunately unforeseen issues happen that are out of your control. Delivery doesn't show up, demand suddenly increases etc. However, its all in how you handle it. That said I think this location did a phenomenal job. Apparently the manager had already ran out to the store to get more bananas. The counter person apologized, asked if I wanted to wait or choose a different smoothie. I decided to wait. Ran next door to grab something. Came back the manager still wasn't back yet. The counter person offered me a free sample (chocolate for the win) who is going to say no to that or be upset, c'mon. About 5 minutes later the manager returned, apologized and immediately started my order. A few minutes later my order was complete and for the wait they added extra fruit to my box, apologized again and thanked me for waiting. I know this may seem silly since its fruit, albeit a gift, but its all in how you handle your customers and how you treat the help and trying to resolve an issue. Thank you for going above. I was able to bring the fruit back to my employees to recognize them for their hard work and they thoroughly enjoyed it!
Exceptional Delights and Impeccable Service! ⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of experiencing the utmost delight at the Edible Arrangements store near me. From the moment I stepped foot into the store, I was greeted with a warm and inviting atmosphere. The staff members were incredibly friendly, knowledgeable, and went above and beyond to ensure my satisfaction. The assortment of fresh fruit arrangements was truly remarkable. Each piece was meticulously crafted, showcasing the finest quality fruits. The flavors burst in my mouth, providing a heavenly sensation of sweetness and juiciness. The attention to detail in every arrangement was evident, making them not only delicious but also visually stunning. What truly set this Edible Arrangements store apart, however, was their exceptional customer service. The staff took the time to understand my preferences and dietary restrictions, ensuring that I received a personalized and delectable experience. Their expertise and willingness to accommodate my needs left a lasting impression. Furthermore, the store maintained impeccable cleanliness and adhered to the highest safety standards, which was particularly important during these challenging times. I felt reassured knowing that my health and well-being were a top priority for the staff. Overall, I cannot recommend this Edible Arrangements store enough. From the exquisite fruit arrangements to the outstanding customer service, my experience was nothing short of amazing. If you're seeking a delightful and memorable treat, look no further than this remarkable store. You won't be disappointed!
The guys were nice. They even gave me a discount for paying cash
Been a VERY loyal customer for years. Ordered a small arrangement for Christmas to be picked up Dec 23. I got to the store no one greeted me for about 4 mins. Once greeted asked my name on the order.disappeared into the back for well over 5 mins. Came out with my order that looked slapped together with old fruit. The chocolate dipped fruit had sweat beads on them. I mentioned this to the clerk and the response was some of the fruit is more ripe than others. The grapes were ALL over the platter. Thus was a Christmas gift and it looked horrible. BUYER BEWARE!!!!! Taking my business to another location!
This location is amazing! I ordered a large arrangement that was delivered for a luncheon and there was plenty to go around, even had extra to take home. The arrangement was beautiful and the fruit was delicious. Will definitely be ordering again!
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