If I could give +5 I would!! As a newer customer, walking trough the doors I was always treated like family & with respect. Best prices & great hours, the owner & his employees are amazing!! Always treated with the VIP customer service status, lol. They will take the time out to actually explain their items and help you with all your needs & answer any questions! All I can say is stop into Primo ASAP & if you haven’t, you’re missing out lol, get there!!!
Ben
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September 18, 2023
This store advertises items on their website that are not in stock to mislead customers.
There was a 1.75L Buffalo Trace listed, and I checked out with store pick-up. Went to the store and was told they didn't have it, and that their website inventory isn't always up to date. At this point the item was listed as out of stock, I assumed it was an error and didn't think much of it.
Fast forward to a few weeks later and I see this bottle listed as in stock again. Once again I checked out, and it went out of stock. This time I waited to receive an email confirming it's availability, which never came. Now a few days later, the bottle is once again listed as in stock.
Proceed with caution.
james hammack
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November 15, 2020
Felt it was only right to update this review after the owner reached out and offered to make good on the price that the item was the other day when I placed my order. Picked up my bottle yesterday and the price was honored. Thank you Carlos
So I got the confirmation that my order was received but never got any follow up emails saying it was ready for pickup
I called over there and gee what a surprise they can't find my order in the system. They put the phone down and I hear mumbling he comes back on and says no I don't have that order our system is having issues so he asked what I ordered. I told him the bottle and he said oh yes we have that should I hold it for you? so I said and it's 50.99 right and he says no its 149.99. I told him friend of mine was in there today and sent me a picture on the shelf for 50.99 and when I ordered it was 50.99, I have the pictures and confirmation that I can show you his reply was well the owner changed the price,at which point I told him that now I understand why he mysteriously can't find my order. Second chance was their last will never try them again and will never recommend a place that does underhanded shady stuff like that.
Original review from last year
Their online ordering is not up to par, ordered an item, received confirmation that they had the item and when I went to pick up wasn't the item ordered. They have a decent selection but some of their prices are close to what the secondary market prices are.
Jake Bensen
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May 08, 2020
This place is great. The prices are good, the employees are knowledgeable and they are always willing to help you out. I recently called about curbside pickup for a last minute bottle of wine. I only live about 2 minutes away and I was in my car when I called. I fully expected to wait on a beautiful Saturday afternoon but they were ready as soon as I got there and made sure to accommodate my needs as I have a compromised immune system and was worried about picking up. I have been strictly using them since I moved to West Babylon a little over a year ago and I won’t go anywhere else.
Tai Vicari
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February 07, 2024
Love this liquor store. You can get great gifts and they even give you something to wrap with if you ask.
Our Address
588 Sunrise Hwy, West Babylon, NY 11704, USA
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If I could give +5 I would!! As a newer customer, walking trough the doors I was always treated like family & with respect. Best prices & great hours, the owner & his employees are amazing!! Always treated with the VIP customer service status, lol. They will take the time out to actually explain their items and help you with all your needs & answer any questions! All I can say is stop into Primo ASAP & if you haven’t, you’re missing out lol, get there!!!
This store advertises items on their website that are not in stock to mislead customers. There was a 1.75L Buffalo Trace listed, and I checked out with store pick-up. Went to the store and was told they didn't have it, and that their website inventory isn't always up to date. At this point the item was listed as out of stock, I assumed it was an error and didn't think much of it. Fast forward to a few weeks later and I see this bottle listed as in stock again. Once again I checked out, and it went out of stock. This time I waited to receive an email confirming it's availability, which never came. Now a few days later, the bottle is once again listed as in stock. Proceed with caution.
Felt it was only right to update this review after the owner reached out and offered to make good on the price that the item was the other day when I placed my order. Picked up my bottle yesterday and the price was honored. Thank you Carlos So I got the confirmation that my order was received but never got any follow up emails saying it was ready for pickup I called over there and gee what a surprise they can't find my order in the system. They put the phone down and I hear mumbling he comes back on and says no I don't have that order our system is having issues so he asked what I ordered. I told him the bottle and he said oh yes we have that should I hold it for you? so I said and it's 50.99 right and he says no its 149.99. I told him friend of mine was in there today and sent me a picture on the shelf for 50.99 and when I ordered it was 50.99, I have the pictures and confirmation that I can show you his reply was well the owner changed the price,at which point I told him that now I understand why he mysteriously can't find my order. Second chance was their last will never try them again and will never recommend a place that does underhanded shady stuff like that. Original review from last year Their online ordering is not up to par, ordered an item, received confirmation that they had the item and when I went to pick up wasn't the item ordered. They have a decent selection but some of their prices are close to what the secondary market prices are.
This place is great. The prices are good, the employees are knowledgeable and they are always willing to help you out. I recently called about curbside pickup for a last minute bottle of wine. I only live about 2 minutes away and I was in my car when I called. I fully expected to wait on a beautiful Saturday afternoon but they were ready as soon as I got there and made sure to accommodate my needs as I have a compromised immune system and was worried about picking up. I have been strictly using them since I moved to West Babylon a little over a year ago and I won’t go anywhere else.
Love this liquor store. You can get great gifts and they even give you something to wrap with if you ask.