Highly recommend FLEX AIR! The men who replaced my air handler and condenser did an excellent job. They were respectful, courteous, and knowledgeable. They took the time to check and notice an issue with the other unit saving me a huge headache! The men were very understanding and respectful regarding my son who is disabled. I would definitely recommend using Flex Air! Thank you!!
Moneshwar Bajnath
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June 23, 2025
These guys are awesome ! They show up on time and got the job done fast. They knew exactly what they were doing finally...
Super hot day in Long Island. AC went down, had my three dogs and kids and these guys came to the rescue. I really appreciate it... I highly recommend this company...
E P
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July 18, 2025
Professional Malpractice
Flexair was selected to build the HVAC system on a new construction home, we choose to continue to deal with them (despite some unprofessional initial encounters) because we thought it reasonable given they knew the work they did. Unfortunately, we have had major issues with our HVAC since we even before we moved in.
First, and even before closing on the house, the drain pan was constantly flooding causing backups and multiple calls. This has happened at least twice in the last year. They almost never answer the phone and they lack the professional courtesy to call back in a reasonable time. They routinely no-show to appointments for which we have taken valuable time off of work to attend and/or show up at odd hours without appointment to deal with the multitude of HVAC issues on a new system they built.
This year, we have had MAJOR ISSUES with a brand new AC system. The AC had failed multiple times and there have been two service calls in the past two weeks. Each time, we were told 'you just need more coolant'. Each time, more coolant was added which temporarily fixed the problem for a few days.
At no point was any time spent actually looking for the reason WHY our coolant was low in the first place. We were charged twice only to have the problem not fixed. This was remarkable because they had built the system and seemingly have no pride in their work to make sure things are working properly. It seems logical if coolant is low, to at least give a cursory look for the reason why.
Finally, we got a second opinion from a friend's contractor who diagnosed the problem in under two minutes simply by looking at it. Literally no time was spent. There was an crack in the pipe that links the compressors to the AC, liquid was all over the floor of the garage, and the freon was freezing around the connection. This was the reason why the AC was not working properly. Even I was able to see this obvious issue once it was pointed out.
The unprofessionalism displayed by this company is simply shocking, I'm surprised more people haven't come forward with similar issues because it seems to be their mentality. Please stay away from this company if you want your problem solved by professionals who actually care about their work.
Will Kj
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December 07, 2022
10/10 - The entire team at Flex Air did a fantastic job helping me with my AC problem. I tried to call numerous others but nobody wanted to get involved in my AC problem . When I called Flex Air; Keith, the owner, picked up the phone and he was so polite and genuine I knew I was in good hands. Him and his crew came about 10 minutes early on the day and time we scheduled, prepared for whatever I needed. He walked me through the process of what he was going to do to trouble shoot my issues and get to the bottom of what was going on. They did such an amazing job fixing my AC . After Maybe 2 hours or so of diagnostic work and repair it was all fixed and worked better than new. The final bill was under my budget and the craftsmanship and quality of work was beyond anything I imagined. My house was SPOTLESS when they left, It was cleaner than before they showed up. 10/10. Flex Air will now and forever be my first phone call. Customer for life!!!
Joan Swiencki
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May 18, 2021
Just had Flex Air come my condo we moved into a few months ago to replace my outdated air conditioning and heating system. Arrived promptly, the 3 workers were knowledgeable, extremely helpful and were so careful and cleaned up with no trace they had been there. Highly recommend them. Been using them for years now and wouldn’t use anyone else. Best price and service
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Highly recommend FLEX AIR! The men who replaced my air handler and condenser did an excellent job. They were respectful, courteous, and knowledgeable. They took the time to check and notice an issue with the other unit saving me a huge headache! The men were very understanding and respectful regarding my son who is disabled. I would definitely recommend using Flex Air! Thank you!!
These guys are awesome ! They show up on time and got the job done fast. They knew exactly what they were doing finally... Super hot day in Long Island. AC went down, had my three dogs and kids and these guys came to the rescue. I really appreciate it... I highly recommend this company...
Professional Malpractice Flexair was selected to build the HVAC system on a new construction home, we choose to continue to deal with them (despite some unprofessional initial encounters) because we thought it reasonable given they knew the work they did. Unfortunately, we have had major issues with our HVAC since we even before we moved in. First, and even before closing on the house, the drain pan was constantly flooding causing backups and multiple calls. This has happened at least twice in the last year. They almost never answer the phone and they lack the professional courtesy to call back in a reasonable time. They routinely no-show to appointments for which we have taken valuable time off of work to attend and/or show up at odd hours without appointment to deal with the multitude of HVAC issues on a new system they built. This year, we have had MAJOR ISSUES with a brand new AC system. The AC had failed multiple times and there have been two service calls in the past two weeks. Each time, we were told 'you just need more coolant'. Each time, more coolant was added which temporarily fixed the problem for a few days. At no point was any time spent actually looking for the reason WHY our coolant was low in the first place. We were charged twice only to have the problem not fixed. This was remarkable because they had built the system and seemingly have no pride in their work to make sure things are working properly. It seems logical if coolant is low, to at least give a cursory look for the reason why. Finally, we got a second opinion from a friend's contractor who diagnosed the problem in under two minutes simply by looking at it. Literally no time was spent. There was an crack in the pipe that links the compressors to the AC, liquid was all over the floor of the garage, and the freon was freezing around the connection. This was the reason why the AC was not working properly. Even I was able to see this obvious issue once it was pointed out. The unprofessionalism displayed by this company is simply shocking, I'm surprised more people haven't come forward with similar issues because it seems to be their mentality. Please stay away from this company if you want your problem solved by professionals who actually care about their work.
10/10 - The entire team at Flex Air did a fantastic job helping me with my AC problem. I tried to call numerous others but nobody wanted to get involved in my AC problem . When I called Flex Air; Keith, the owner, picked up the phone and he was so polite and genuine I knew I was in good hands. Him and his crew came about 10 minutes early on the day and time we scheduled, prepared for whatever I needed. He walked me through the process of what he was going to do to trouble shoot my issues and get to the bottom of what was going on. They did such an amazing job fixing my AC . After Maybe 2 hours or so of diagnostic work and repair it was all fixed and worked better than new. The final bill was under my budget and the craftsmanship and quality of work was beyond anything I imagined. My house was SPOTLESS when they left, It was cleaner than before they showed up. 10/10. Flex Air will now and forever be my first phone call. Customer for life!!!
Just had Flex Air come my condo we moved into a few months ago to replace my outdated air conditioning and heating system. Arrived promptly, the 3 workers were knowledgeable, extremely helpful and were so careful and cleaned up with no trace they had been there. Highly recommend them. Been using them for years now and wouldn’t use anyone else. Best price and service