Super disappointed. This location used to be so good. Every time I order something inside the building or through drive thru, my order is wrong. I alway have to ask for the cups for my drinks because they never hand them to you. One time I ordered a large and PAID for the large at a time they did not have any larges left. We decided to ask for 2 mediums in exchange and the first worker did not want to give us the 2 mediums, although we paid extra for large. We had to bother another worker to do it instead. On top of this, most of the workers do not care about their customers and will just stand there and stare at you instead of helping at the cash register or helping prepare orders. You need to scream for people to actually help you and it takes 15 minutes to get their attention just for them to act rude and like they are doing you a favor. One older lady refused to help us and when we were receiving our change, she was hesitant to let go of the money. I’m so frustrated with getting the wrong order and at this point don’t even try to ask them to fix it because they lounge around and take forever. I just ordered a cheese quesadilla and received something completely different. I should not have to complain every time about my order for them to do it right, nor wait stupidly for 20 minutes. This location specifically is so slow that the last time I went inside to order, the number of people waiting quickly racked up to 15 versus the 2 or 3 since we got there. It seems that none of them care about the satisfaction of their customers, nor fulfilling their job correctly; with the exception of the younger women workers (they never fail to be helpful). If you are looking for quality fast food and service, I HIGHLY recommend going to chipotle across the street, Taco Bell on Montauk Hwy, or ordering on doordash.
Samantha Modeste
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September 16, 2024
Each time I came to get food, the food was freezing cold, like they just take it out the fridge and I always taste my food as soon as I enter my car to see if it’s cold or not, I went and they had remake my food on a different day I ordered nacho fries and nachos and they gave me very very cold food again. So I asked for a refund and she was like we remade it and I didn’t want it because the last time they claim they remade the fries, they just took stale fries and threw it back in the fryer and it taste old. She also tried to say that I stayed in my car for so long, which is untrue, I placed my order, sat in my car waiting for it, as soon as it was ready came out and tried it immediately and by the time they took to refry me old food, the rest of everything else in the bag was getting cold too. So when I asked for a refund she kept refusing although I already gave her the nachos back. And then she was finally like here take your money but never come which here again cause we’ll never remake anything for you. And plus she also gave me incorrect money back. It was 7.44 for my bowl because I added stuff to it and she gave me $5 back & gave me an attitude because they gave me cold food like what am I supposed to do, eat that nasty stuff ? And when you ask to speak to someone they act like they cannot understand you at all and just look at you confused
Ryan M
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April 05, 2023
Amazingly quick service, very nice people working here. Ordered and got my food not even a minute later. Very clean and well stocked. Taco Bell is always a great bet. Food was good as always.
Meme L
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October 15, 2024
This place used to be so good. Ordered door dash here the other night. Dasher arrived in 4 mins and the food was ice cold. They sent old food and the completely wrong drink.
Also when you go to the drive thru it’s a an ai robot voice taking your order. It’s just not good lately.
Nicole “TUNISIA SNOZZLEBERG” mcloughlin
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July 25, 2024
The young mam Anthony who works overnight is absolutely the best food service interaction I've ever experienced in my 54 yrs on earth . He is polite, courteous helpful patient accomadating.. Just a fantastic well rounded young mam. I've dealt with him 4 tines in last month, that I specifically go to taco bell because I know I'm not going to deal with an annoyed I'll mannered employee, I specifically go now because of that employee.. others should take note, he has pride in his work ethics excellent even if the food sucked I'd still go because it's a no hassle experience
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85 E Sunrise Hwy, Lindenhurst, NY 11757, USA
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Super disappointed. This location used to be so good. Every time I order something inside the building or through drive thru, my order is wrong. I alway have to ask for the cups for my drinks because they never hand them to you. One time I ordered a large and PAID for the large at a time they did not have any larges left. We decided to ask for 2 mediums in exchange and the first worker did not want to give us the 2 mediums, although we paid extra for large. We had to bother another worker to do it instead. On top of this, most of the workers do not care about their customers and will just stand there and stare at you instead of helping at the cash register or helping prepare orders. You need to scream for people to actually help you and it takes 15 minutes to get their attention just for them to act rude and like they are doing you a favor. One older lady refused to help us and when we were receiving our change, she was hesitant to let go of the money. I’m so frustrated with getting the wrong order and at this point don’t even try to ask them to fix it because they lounge around and take forever. I just ordered a cheese quesadilla and received something completely different. I should not have to complain every time about my order for them to do it right, nor wait stupidly for 20 minutes. This location specifically is so slow that the last time I went inside to order, the number of people waiting quickly racked up to 15 versus the 2 or 3 since we got there. It seems that none of them care about the satisfaction of their customers, nor fulfilling their job correctly; with the exception of the younger women workers (they never fail to be helpful). If you are looking for quality fast food and service, I HIGHLY recommend going to chipotle across the street, Taco Bell on Montauk Hwy, or ordering on doordash.
Each time I came to get food, the food was freezing cold, like they just take it out the fridge and I always taste my food as soon as I enter my car to see if it’s cold or not, I went and they had remake my food on a different day I ordered nacho fries and nachos and they gave me very very cold food again. So I asked for a refund and she was like we remade it and I didn’t want it because the last time they claim they remade the fries, they just took stale fries and threw it back in the fryer and it taste old. She also tried to say that I stayed in my car for so long, which is untrue, I placed my order, sat in my car waiting for it, as soon as it was ready came out and tried it immediately and by the time they took to refry me old food, the rest of everything else in the bag was getting cold too. So when I asked for a refund she kept refusing although I already gave her the nachos back. And then she was finally like here take your money but never come which here again cause we’ll never remake anything for you. And plus she also gave me incorrect money back. It was 7.44 for my bowl because I added stuff to it and she gave me $5 back & gave me an attitude because they gave me cold food like what am I supposed to do, eat that nasty stuff ? And when you ask to speak to someone they act like they cannot understand you at all and just look at you confused
Amazingly quick service, very nice people working here. Ordered and got my food not even a minute later. Very clean and well stocked. Taco Bell is always a great bet. Food was good as always.
This place used to be so good. Ordered door dash here the other night. Dasher arrived in 4 mins and the food was ice cold. They sent old food and the completely wrong drink. Also when you go to the drive thru it’s a an ai robot voice taking your order. It’s just not good lately.
The young mam Anthony who works overnight is absolutely the best food service interaction I've ever experienced in my 54 yrs on earth . He is polite, courteous helpful patient accomadating.. Just a fantastic well rounded young mam. I've dealt with him 4 tines in last month, that I specifically go to taco bell because I know I'm not going to deal with an annoyed I'll mannered employee, I specifically go now because of that employee.. others should take note, he has pride in his work ethics excellent even if the food sucked I'd still go because it's a no hassle experience