I have been a regular customer at this shop for the past two years, but my recent experience has been deeply disappointing. About three weeks ago, a Spanish employee lost my tire key and, rather than taking responsibility, refused to provide me with a replacement. After a prolonged back-and-forth, I finally received it back. Additionally, I have had repeated encounters with the boss’s son, who has consistently treated me with unnecessary hostility. While I am unsure if his attitude is specifically directed towards me or women in general, I found his behavior unacceptable.
I reached a point where I expressed to him that I would no longer be returning to the shop, as I was frustrated with his unprofessional attitude. Instead of addressing my concerns, he dismissed my feelings and acted as though I was unreasonable for speaking up. Despite being a Psychologist myself, I had refrained from commenting on his behavior for a long time, but it became clear that I was not being treated with respect.
Given this experience, I would strongly advise against visiting this shop
Kevin Miller
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September 04, 2024
I bring my car here for maintenance. Always fast and easy. I had a protective piece come off the undercarriage of the car. The owner tacked it up in 2 minutes and refused to money. Great people, great service.
peter xanthos
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January 31, 2024
I switched to A&RS A couple of years ago from another local repair shop due to an emergency repair the day before a long road trip. They made the repair which turned out to be a minor issue and did NOT charge me. I have been bringing my three cars here ever since and find Asad to be honest, reliable and professional. I highly recommend his shop to family and friends.
Anthony
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September 03, 2024
Edit - unfortunately a lot of my neighbors are unhappy with the new management. I recommended 3 in the past and they all have complained
Not anymore....Absolutely the best shop for an inspection. In and out in less than 20 minutes. I usually get there when they open.
Ralph pelliccia
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December 06, 2023
Avoid them if you can. I went in for an inspection and they said the DMV wont pass me so i asked dmv is going to know if my brakes are shot. He replied no but it’s my license. They insisted i have no brakes and tried to show me but I’m not a handy person so i stuck to my guns and left. My own mechanic said there is plenty of room left and passed me no problem. It’s sad bc there right in the neighborhood and it’s convenient but you can’t trust anyone these days.
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I have been a regular customer at this shop for the past two years, but my recent experience has been deeply disappointing. About three weeks ago, a Spanish employee lost my tire key and, rather than taking responsibility, refused to provide me with a replacement. After a prolonged back-and-forth, I finally received it back. Additionally, I have had repeated encounters with the boss’s son, who has consistently treated me with unnecessary hostility. While I am unsure if his attitude is specifically directed towards me or women in general, I found his behavior unacceptable. I reached a point where I expressed to him that I would no longer be returning to the shop, as I was frustrated with his unprofessional attitude. Instead of addressing my concerns, he dismissed my feelings and acted as though I was unreasonable for speaking up. Despite being a Psychologist myself, I had refrained from commenting on his behavior for a long time, but it became clear that I was not being treated with respect. Given this experience, I would strongly advise against visiting this shop
I bring my car here for maintenance. Always fast and easy. I had a protective piece come off the undercarriage of the car. The owner tacked it up in 2 minutes and refused to money. Great people, great service.
I switched to A&RS A couple of years ago from another local repair shop due to an emergency repair the day before a long road trip. They made the repair which turned out to be a minor issue and did NOT charge me. I have been bringing my three cars here ever since and find Asad to be honest, reliable and professional. I highly recommend his shop to family and friends.
Edit - unfortunately a lot of my neighbors are unhappy with the new management. I recommended 3 in the past and they all have complained Not anymore....Absolutely the best shop for an inspection. In and out in less than 20 minutes. I usually get there when they open.
Avoid them if you can. I went in for an inspection and they said the DMV wont pass me so i asked dmv is going to know if my brakes are shot. He replied no but it’s my license. They insisted i have no brakes and tried to show me but I’m not a handy person so i stuck to my guns and left. My own mechanic said there is plenty of room left and passed me no problem. It’s sad bc there right in the neighborhood and it’s convenient but you can’t trust anyone these days.