We recently upgraded our home heat pump system and, after receiving estimates from several companies, decided to move forward with GallettAir. While they were not the lowest-priced option, the salesperson stood out by clearly explaining the system, the installation process, and—most importantly—the strength of their service department.
This morning, on the eve of a major storm, we woke up to find that our heat pump was not operating. Despite the call being placed before normal business hours and under challenging weather conditions, GallettAir promptly dispatched a technician. After a thorough inspection, it was determined that the issue was a faulty Nest thermostat, which we had not replaced at the time of installation. To ensure we were not left without heat during the storm, the technician installed a temporary thermostat on the spot.
Although we did not expect to need service so soon after installing a new system just four months ago, the responsiveness, professionalism, and problem-solving demonstrated by the GallettAir team exceeded our expectations. The peace of mind that comes from knowing you have reliable service support—especially during an emergency—is invaluable. We are very satisfied with our decision and highly recommend GallettAir for both their installation quality and outstanding customer service.
Dustin Blackwell
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February 05, 2026
Gallett Air provided one of the best customer service experiences I’ve ever had. They are extremely knowledgeable, professional, quick to respond, and transparent… all of that with extremely fair pricing. I highly recommend and will be using them for all of our HVAC needs moving forward
George Voigt
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February 06, 2026
I cannot rate the GalletAir higher than five on here, but they deserve 10! We lost heat on New Year’s Day, they came out several hours later, and got us up and running. Then, there were other issues with our heating system that started to fail after the initial visit, and they continued to return, fixed it, and promised that they would get us heat- and they did. The crew is great. The owners are great, they are by far the best HVAC company around.
David Blank
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December 17, 2025
By far the one of the most professional services on Long Island! I had used GalletAir to install my AC unit and they went above and beyond, installing the system professionally, ensuring a clean setup and proper duct usage to keep my attic clean.
What set's them apart is their customer service. I used someone else for my boiler replacement less then 10 years ago but it has never worked right, nor had adequate service. GalletAir came to check for a replacement as I was told that the size of my boiler would not adequately heat my home. They could have just priced and replaced my boiler. Instead, they took the time to properly inspect the boiler, realize it needed a proper maintenance, and did not upsell me on quite a costly change. On top of it all, they didn't charge me a thing.
This is what proper service is about. I highly recommend using GalletAir for any heating and air needs. They've earned a customer for life.
Lori Ames
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February 08, 2026
GallettAir just replaced my office rooftop HVAC unit. Matt Galletta was awesome -- came to the office, explained everything, answered my dozens upon dozens of questions, presented all options, etc. Gallett has been my HVAC company at home for nearly 20 years and at the office for more than a dozen. A family run, local business you can count on. Thank you to Matt and all the techs and service people who were involved in the freezing cold temps to ensure that we have heat. And the team in the office who answer the phone and deal with all the craziness are awesome too!
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860 Little East Neck Rd North, West Babylon, NY 11704, USA
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We recently upgraded our home heat pump system and, after receiving estimates from several companies, decided to move forward with GallettAir. While they were not the lowest-priced option, the salesperson stood out by clearly explaining the system, the installation process, and—most importantly—the strength of their service department. This morning, on the eve of a major storm, we woke up to find that our heat pump was not operating. Despite the call being placed before normal business hours and under challenging weather conditions, GallettAir promptly dispatched a technician. After a thorough inspection, it was determined that the issue was a faulty Nest thermostat, which we had not replaced at the time of installation. To ensure we were not left without heat during the storm, the technician installed a temporary thermostat on the spot. Although we did not expect to need service so soon after installing a new system just four months ago, the responsiveness, professionalism, and problem-solving demonstrated by the GallettAir team exceeded our expectations. The peace of mind that comes from knowing you have reliable service support—especially during an emergency—is invaluable. We are very satisfied with our decision and highly recommend GallettAir for both their installation quality and outstanding customer service.
Gallett Air provided one of the best customer service experiences I’ve ever had. They are extremely knowledgeable, professional, quick to respond, and transparent… all of that with extremely fair pricing. I highly recommend and will be using them for all of our HVAC needs moving forward
I cannot rate the GalletAir higher than five on here, but they deserve 10! We lost heat on New Year’s Day, they came out several hours later, and got us up and running. Then, there were other issues with our heating system that started to fail after the initial visit, and they continued to return, fixed it, and promised that they would get us heat- and they did. The crew is great. The owners are great, they are by far the best HVAC company around.
By far the one of the most professional services on Long Island! I had used GalletAir to install my AC unit and they went above and beyond, installing the system professionally, ensuring a clean setup and proper duct usage to keep my attic clean. What set's them apart is their customer service. I used someone else for my boiler replacement less then 10 years ago but it has never worked right, nor had adequate service. GalletAir came to check for a replacement as I was told that the size of my boiler would not adequately heat my home. They could have just priced and replaced my boiler. Instead, they took the time to properly inspect the boiler, realize it needed a proper maintenance, and did not upsell me on quite a costly change. On top of it all, they didn't charge me a thing. This is what proper service is about. I highly recommend using GalletAir for any heating and air needs. They've earned a customer for life.
GallettAir just replaced my office rooftop HVAC unit. Matt Galletta was awesome -- came to the office, explained everything, answered my dozens upon dozens of questions, presented all options, etc. Gallett has been my HVAC company at home for nearly 20 years and at the office for more than a dozen. A family run, local business you can count on. Thank you to Matt and all the techs and service people who were involved in the freezing cold temps to ensure that we have heat. And the team in the office who answer the phone and deal with all the craziness are awesome too!