It has taken me some time to write this review, as I have been dealing with grief from our recent loss. In the past, we had heard and seen great things about Lindenhurst Funeral Home. However, our recent experience was subpar.
Coordinating the services was easy, and we did feel compassion from the staff. The issues began with the actual service itself. There was another service taking place at the same time as ours, which left us with only three usable easels for displaying photos. We had more than three poster boards and were forced to use broken easels that eventually collapsed during the ceremony. If multiple services are being held, there should be enough functioning easels for all families to use. I sincerely hope the team has learned from this experience and will ensure grieving families are provided with sufficient and usable equipment in the future.
The biggest issue, however, was with the slideshow. We had created a beautiful tribute on a flash drive, but on the first day of services, the staff couldn’t get the TV to work, leaving us without the slideshow we had worked so hard on. This was particularly disappointing, especially since we had been assured beforehand that it would be ready for the service. While the staff did manage to resolve the issue the following day, it was frustrating and disheartening that it didn't work during both services as promised.
In short, while the planning process went smoothly, the actual service itself fell short of expectations, which was especially hard to deal with during such a difficult time. I write this review in the hope that the staff will learn from our experience and improve so future families don’t face the same issues we did.
chris galvin
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May 02, 2024
This was my first time having to plan a funeral for anyone. I met with Eileen and she was extremely caring and very compassionate and helpful. . She was able to make a very stressful situation extremely painless . Totally professional and human at the same time . I would highly recommend this funeral home, all of the staff went out of there way to accommodate everyone and everything .Special thanks to Eileen
Terence McGovern
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August 14, 2024
The most caring staff , friendly , made everyone feel comfortable, went the extra mile to help our family . Everything went smooth and we had no worries .
cynthia l
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December 12, 2023
Amazing service and thoughtfulness from beginning to end. Am so thankful for Eileen and the whole team with the communication, information provided, the attention to detail, and to addressing all our concerns and needs. During this difficult time, we were so comforted in the choice we made to hold the services in the hands of Lindenhurst Funeral Home. Recommend 100% for their professionalism and for making us feel well taken care of. Thank you!
Lisa E
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July 08, 2023
Lindenhurst Funeral Home helped make a very difficult time for us so much easier. From the first phone call, everything was handled respectfully and professionally. John, our funeral director, was intuitive and helpful. After the Services, I had an additional request which was tended to with amazing care and compassion. We are very appreciative and grateful to everyone we met and dealt with at the Lindenhurst Funeral Home for all of the kindness we received in our time of grief. Thanks so much! 🙏🏻💕🕊
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It has taken me some time to write this review, as I have been dealing with grief from our recent loss. In the past, we had heard and seen great things about Lindenhurst Funeral Home. However, our recent experience was subpar. Coordinating the services was easy, and we did feel compassion from the staff. The issues began with the actual service itself. There was another service taking place at the same time as ours, which left us with only three usable easels for displaying photos. We had more than three poster boards and were forced to use broken easels that eventually collapsed during the ceremony. If multiple services are being held, there should be enough functioning easels for all families to use. I sincerely hope the team has learned from this experience and will ensure grieving families are provided with sufficient and usable equipment in the future. The biggest issue, however, was with the slideshow. We had created a beautiful tribute on a flash drive, but on the first day of services, the staff couldn’t get the TV to work, leaving us without the slideshow we had worked so hard on. This was particularly disappointing, especially since we had been assured beforehand that it would be ready for the service. While the staff did manage to resolve the issue the following day, it was frustrating and disheartening that it didn't work during both services as promised. In short, while the planning process went smoothly, the actual service itself fell short of expectations, which was especially hard to deal with during such a difficult time. I write this review in the hope that the staff will learn from our experience and improve so future families don’t face the same issues we did.
This was my first time having to plan a funeral for anyone. I met with Eileen and she was extremely caring and very compassionate and helpful. . She was able to make a very stressful situation extremely painless . Totally professional and human at the same time . I would highly recommend this funeral home, all of the staff went out of there way to accommodate everyone and everything .Special thanks to Eileen
The most caring staff , friendly , made everyone feel comfortable, went the extra mile to help our family . Everything went smooth and we had no worries .
Amazing service and thoughtfulness from beginning to end. Am so thankful for Eileen and the whole team with the communication, information provided, the attention to detail, and to addressing all our concerns and needs. During this difficult time, we were so comforted in the choice we made to hold the services in the hands of Lindenhurst Funeral Home. Recommend 100% for their professionalism and for making us feel well taken care of. Thank you!
Lindenhurst Funeral Home helped make a very difficult time for us so much easier. From the first phone call, everything was handled respectfully and professionally. John, our funeral director, was intuitive and helpful. After the Services, I had an additional request which was tended to with amazing care and compassion. We are very appreciative and grateful to everyone we met and dealt with at the Lindenhurst Funeral Home for all of the kindness we received in our time of grief. Thanks so much! 🙏🏻💕🕊