I came to get a root canal with Dr. Kim and I could not have asked for a better experience! The staff were very reassuring and through with explaining the process. And one of the assistants even stated. "Everyone comes in here nervous when they hear root canal, but we make sure to make you as comfortable as possible! You will be feel a thing" Dr. Kim was awesome!
Livy Xx
-
July 03, 2025
I was in need of an emergency root canal after being in awful pain all night. I called and they were able to fit me into their schedule immediately. I can’t say enough about how amazing Dr Kim and staff were. I was traumatized from past dentists doing root canals and she made my experience quick absolutely painless.
Last Norman
-
August 07, 2025
My recent experience at this dental office was deeply disappointing, unprofessional, and, quite frankly, concerning.
Midway through my procedure, while I was already in the chair and unable to object, I was suddenly told there would be an additional $400 charge because the dentist "found another post." This was particularly frustrating and suspicious because I had already paid $200 for a 3D scan — a scan that, by its advanced nature, is supposed to show these exact details before the procedure begins. It felt like I was being upcharged for something that should have been detected and disclosed in advance.
When I calmly pointed out that this felt like a scam and was ethically questionable, I was met with immediate hostility from the office manager, Linda. Instead of engaging in a professional dialogue, she became defensive, removed the $400 charge, and then had the audacity to tell me, "You should just be thanking us that we took it off," as though I owed them gratitude for not being overcharged for something I never agreed to in the first place.
Later, when I attempted to call and speak to her respectfully, she cut me off and snapped, “Don’t call me love,” in an unnecessarily aggressive and disrespectful tone. Her overall behavior was unprofessional and dismissive — especially considering I was trying to resolve a legitimate concern about transparency and billing.
What stood out even more was her attitude when I said I would be writing a review about my experience. She brushed it off and essentially said, “Go right ahead,” making it clear she had no interest in accountability or improving patient care.
On top of all this, I had the same procedure done a year and a half ago at a different dental office and only paid $300 with insurance. The discrepancy in price, coupled with the surprise charges and aggressive attitude, raises serious red flags about this office’s billing practices and ethical standards.
To be completely honest, I couldn't help but feel that Linda was especially dismissive because I’m a Black patient who dared to speak up and question what was happening. I didn’t come in yelling or disrespectful — I came in informed and concerned, and I was treated with contempt for it.
Patients deserve honest communication, ethical billing, and to be treated with respect — regardless of their race or background. I will not be returning, and I hope others take note before trusting this office with their care.
Robert Raffaele
-
April 01, 2025
I cannot speak highly enough about Dr Ju and my first visit with her to do an extensive root canal ! Dr Ju and her staff demonstrated the upmost professionalism from the moment I walked to the office , during my procedure , and checking out!
I’m a very nervous patience , especially when it comes to dental work ! Dr Ju and staff kept me calm and confident throughout the entire root canal 🦷 process ! She assured me all was going well , updated exactly what she was doing before she went on to the next step !
This technique kept me calmer and more confident of my procedure !
Dr Ju is bar none the best out there if you you are looking for a dentist 🦷 that has all her excellent skills with a touch of her kind demeanor and compassion to go along with!!!
Thank You Again
Robert Raffaele
Southampton, NY
Christopher D'Angelis
-
April 05, 2025
Had a great experience there. Staff was helpful. I got a ROOT CANAL done there. If they did more like cleaning, fillings etc.... I would make that my primary dentist. But they only do Root canal
Our Address
500 W Main St #216, Babylon, NY 11702, USA
Claim Listing: Premier Endodontics of Long Island: Babylon
Please Login or Register an Account to Claim Listing
I came to get a root canal with Dr. Kim and I could not have asked for a better experience! The staff were very reassuring and through with explaining the process. And one of the assistants even stated. "Everyone comes in here nervous when they hear root canal, but we make sure to make you as comfortable as possible! You will be feel a thing" Dr. Kim was awesome!
I was in need of an emergency root canal after being in awful pain all night. I called and they were able to fit me into their schedule immediately. I can’t say enough about how amazing Dr Kim and staff were. I was traumatized from past dentists doing root canals and she made my experience quick absolutely painless.
My recent experience at this dental office was deeply disappointing, unprofessional, and, quite frankly, concerning. Midway through my procedure, while I was already in the chair and unable to object, I was suddenly told there would be an additional $400 charge because the dentist "found another post." This was particularly frustrating and suspicious because I had already paid $200 for a 3D scan — a scan that, by its advanced nature, is supposed to show these exact details before the procedure begins. It felt like I was being upcharged for something that should have been detected and disclosed in advance. When I calmly pointed out that this felt like a scam and was ethically questionable, I was met with immediate hostility from the office manager, Linda. Instead of engaging in a professional dialogue, she became defensive, removed the $400 charge, and then had the audacity to tell me, "You should just be thanking us that we took it off," as though I owed them gratitude for not being overcharged for something I never agreed to in the first place. Later, when I attempted to call and speak to her respectfully, she cut me off and snapped, “Don’t call me love,” in an unnecessarily aggressive and disrespectful tone. Her overall behavior was unprofessional and dismissive — especially considering I was trying to resolve a legitimate concern about transparency and billing. What stood out even more was her attitude when I said I would be writing a review about my experience. She brushed it off and essentially said, “Go right ahead,” making it clear she had no interest in accountability or improving patient care. On top of all this, I had the same procedure done a year and a half ago at a different dental office and only paid $300 with insurance. The discrepancy in price, coupled with the surprise charges and aggressive attitude, raises serious red flags about this office’s billing practices and ethical standards. To be completely honest, I couldn't help but feel that Linda was especially dismissive because I’m a Black patient who dared to speak up and question what was happening. I didn’t come in yelling or disrespectful — I came in informed and concerned, and I was treated with contempt for it. Patients deserve honest communication, ethical billing, and to be treated with respect — regardless of their race or background. I will not be returning, and I hope others take note before trusting this office with their care.
I cannot speak highly enough about Dr Ju and my first visit with her to do an extensive root canal ! Dr Ju and her staff demonstrated the upmost professionalism from the moment I walked to the office , during my procedure , and checking out! I’m a very nervous patience , especially when it comes to dental work ! Dr Ju and staff kept me calm and confident throughout the entire root canal 🦷 process ! She assured me all was going well , updated exactly what she was doing before she went on to the next step ! This technique kept me calmer and more confident of my procedure ! Dr Ju is bar none the best out there if you you are looking for a dentist 🦷 that has all her excellent skills with a touch of her kind demeanor and compassion to go along with!!! Thank You Again Robert Raffaele Southampton, NY
Had a great experience there. Staff was helpful. I got a ROOT CANAL done there. If they did more like cleaning, fillings etc.... I would make that my primary dentist. But they only do Root canal