Highly recommend Ryan Anthony Heating! My 20 y.o. boiler failed during the coldest weather of the year (of course) while I was out of the country. They diagnosed a failed induction motor the same day (Friday), but unfortunately, the part was not available for a month, so we decided to install a new 5 zone system. The work was completed on Monday, and we could not be more pleased. They were prompt, professional and clean, and even better, after a few days, we found that one of the heating zones would not shut off. Reported the issue and a technician came out the same day, and purged a check valve that had been stuck open by an air bubble, causing the continuous heat. Problem solved! You will not be disappointed with this company's service, which we will be continuing to use going forward.
Karolyn Brosnan
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January 03, 2025
The consultation for an estimated was simple without any pressure. They were open, honest, and very reliable. We had a new burner installed back in September and were very pleased with the service. Any issues that arose after the install were resolved immediately with their on call service at no cost. Having been through the first cold months of the season we are very happy with the update to our homes heating system. Already noticing a difference in the run time and overall warmth to the home. Highly recommend for anyone thinking about replacing their outdated heating system.
Redstrm Bball
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February 07, 2025
I have been using Ryan anthonys for my heating and ac contracts since 2019 and was the best move from my other prior oil companies. They were able to fix my radiant heat in my bathroom when other companies for Years couldn't find the solution. They are a family based company that takes pride in not taking advantage of the customer in a time we live in where people coming into your home are determined to rip you off no matter how small the job. We plan to use them to replace our oil tank and boiler. Ryan the owner is very personable and always talk to the same person sue who answers the phone as opposed to calling some call center and talking to someone you dont know. Don't hesitate to use them for your heating and ac needs!!
Jim “Jim B” Berry
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July 27, 2023
Since this is an important decision, I'm going to spend more time on this than a restaurant review. I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners.
Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing.
Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days.
They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits.
They recommended two people: Keith did the construction, and was a good worker. Sean the electrician was totally overpriced. $950for an hour of work.
Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system.
Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered.
Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module.
Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts.
Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage.
Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating.
The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes.
SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.
Jeff Swails
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May 24, 2025
In early spring 2024, We asked this company to give us a quote on fixing a problem with our AC system. That there was water in the return. Your tech came by, said he did not know why, and that he needed “a guy with 20 years of experience” to figure it out. He said he could send someone out several months later in the spring to diagnose and fix it. The. He asked for 160$ for “diagnosis”. We were NOT informed of this fee ahead of time. AND this company never diagnosed the problem.
We hired a different company and they figured out the problem right away, fixed it same day.
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Highly recommend Ryan Anthony Heating! My 20 y.o. boiler failed during the coldest weather of the year (of course) while I was out of the country. They diagnosed a failed induction motor the same day (Friday), but unfortunately, the part was not available for a month, so we decided to install a new 5 zone system. The work was completed on Monday, and we could not be more pleased. They were prompt, professional and clean, and even better, after a few days, we found that one of the heating zones would not shut off. Reported the issue and a technician came out the same day, and purged a check valve that had been stuck open by an air bubble, causing the continuous heat. Problem solved! You will not be disappointed with this company's service, which we will be continuing to use going forward.
The consultation for an estimated was simple without any pressure. They were open, honest, and very reliable. We had a new burner installed back in September and were very pleased with the service. Any issues that arose after the install were resolved immediately with their on call service at no cost. Having been through the first cold months of the season we are very happy with the update to our homes heating system. Already noticing a difference in the run time and overall warmth to the home. Highly recommend for anyone thinking about replacing their outdated heating system.
I have been using Ryan anthonys for my heating and ac contracts since 2019 and was the best move from my other prior oil companies. They were able to fix my radiant heat in my bathroom when other companies for Years couldn't find the solution. They are a family based company that takes pride in not taking advantage of the customer in a time we live in where people coming into your home are determined to rip you off no matter how small the job. We plan to use them to replace our oil tank and boiler. Ryan the owner is very personable and always talk to the same person sue who answers the phone as opposed to calling some call center and talking to someone you dont know. Don't hesitate to use them for your heating and ac needs!!
Since this is an important decision, I'm going to spend more time on this than a restaurant review. I had a Fujitsu mini-split heat pump system installed and 3 heads to replace in-wall air conditioners. Pre-Agreement: 3/5: Ryan came to my house promptly after inquiring and gave me the basics. He took some photos and measurements . I received a quote about a day later. I never saw anything showing that calculations were done to size the unit properly. Perhaps his experience can answer that question quickly but be aware. For a while, there was a good amount of conversation with questions and answers. About a week later, I stopped by their office at Ryan's request and looked at their system. I had some questions that never got answered. For example, I was looking to see if they sold models that were more SEER efficient. I told them multiple times that I wanted to be able to control the system with my phone, but they did not quote me the units that had the WIFI module built in, nor did they order me the Wi-Fi units. I still don't' have them as of this writing. Preparation & Scheduling: 2/5: I called their office about 2 weeks after I first made contact, I committed, and Let Sue know what date I wanted. I was specific because I was trying to schedule enough time between two business trips to get everything done. About a week before the date, their office called me and confirmed the wrong date. This caused me a delay and made it more difficult to get the follow up items done on my side (Painting etc.) They did try to correct this and split the install over 2 days. They were really no help at all at organizing rebates. They should have someone in the office organizing this for their customers. They didn't seem to have a good understanding on the rebates from the electric company and tax credits. They recommended two people: Keith did the construction, and was a good worker. Sean the electrician was totally overpriced. $950for an hour of work. Installation: 5/5: Installation took two days. The team arrived on time and worked hard. I didn't even see them take a lunch. They were neat and organized. You could tell they knew what they were doing and had a plan. I received a basic orientation on how to use the system. Post Installation & Follow-Up: 2/5: There was no follow up call to see how the system was working or to give me an update on the WIFI adapters which they told me were back ordered. Operation: 4/5 - After about a month, the system is working very well. It's cooling my space. It is whisper quiet. Often, I cannot even hear it at all. It's annoying not having the ability to set schedules because I don't have the Wi-Fi module. Service: Unknown yet. I have not had an issue. I never received a formal service agreement. They just told me rather informally that it's 5 years labor. They are an elite Fujitsu dealer so it's 12 years warranty on the parts. Value: 3/5: The system that they quoted me was for a SEER rating between 18.2 - 20.0 for cooling and 8.3-9.2 for heating. I would have spent more money for a more efficient system, but I could not get them to engage. Overall: 4/5: The system is running well and a great install. If they ever call me about the Wi-Fi adapter perhaps I'll adjust the rating. The company is promising but could use some improvements: When I visited their office, I saw they had the book Raving Fans by Ken Blanchard. A fine book that is a guide to wowing customers by giving them what they need and more. The company should aspire further to its tenants by ensuring they are wowing customers at the end of a job like the book prescribes. SPECIAL NOTE: The owner of the company called me after reading my review concerned with the original 3 star rating. We had a good conversation and he took some of my feedback constructively. This is a great sign that the company is serious about the feedback from the customers. I have made some adjustments to this review to reflect that conversation and added a star to the review. Thank you Ryan.
In early spring 2024, We asked this company to give us a quote on fixing a problem with our AC system. That there was water in the return. Your tech came by, said he did not know why, and that he needed “a guy with 20 years of experience” to figure it out. He said he could send someone out several months later in the spring to diagnose and fix it. The. He asked for 160$ for “diagnosis”. We were NOT informed of this fee ahead of time. AND this company never diagnosed the problem. We hired a different company and they figured out the problem right away, fixed it same day.