I called this office to confirm information about a client because they represent my client. They never asked me the client name.I spoke with Madeline she was rude and she did not like my accent..which is not related to the request I was trying to get.I asked to confirm the patient information but she said she can’t release information.This is daily routine for medical providers.She transferred the call with the attorney Siben another unprofessional person.He stated they don’t confirm disclose or release information for security..I explained to him I will contact the client regarding this issue . He stared to scream at me on the phone, said I don’t respect him.Completely inappropriate.Please note how you will be treated here.
Latosha Joynes
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May 11, 2024
They helped me tremendously & I’m over grateful for their help.
David Johnson
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August 06, 2023
Nobody wants to be in a situation were a lawyer is needed, but after I was hit by a car, I needed help navigating the situation. A family friend recommend this firm knowing that we were skeptical of accident lawyers. Siben and Siben got us a settlement amount which was more than expected and ahead of schedule. The staff is efficient, professional and cheery. Special shoutout to Jonathan R., who patiently weathered the suspicious remonstrances pouring out of my freshly concussed head, and who was able to explain the situation and prognosis in a way I could understand. I was kept updated as each stage of the process unfolded. When a wrinkle appeared, such as an out of state doctor whose inattention to detail threatened our settlement, we were promptly briefed and the situation resolved in our favor in a short amount of time. I am pleasantly surprised with the value and quality of their legal services.
Valerie Todd
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December 10, 2022
Very unprofessional. They never call you to give you any updates. I always had to chase them down for info and everytime I got someone on the phone they never knew what was going on they would always say they will call me back and never did. I’m waiting for my check to get cut currently and just got off the phone with Mark Rutner who is a very unprofessional person. I was explaining to him my concerns about my experience with the office and he hung up on me. Just the type of representation I was looking to hire. NOT! I’m not getting into too much detail about my situation and experience however I will say def don’t use this office because they are not looking out for your best interest. If I wasn’t in too deep with this dragged out case with this office I definitely would have fired this attorneys office and hired a new one!! It’s 3 years since my accident and I’m STILL waiting for this office to settle my “simple” case. They have completely dropped the ball.
Matthew Kanarek
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June 06, 2022
If I could give zero stars I would. They're quick to take your case but good luck hearing anything from them after that. My friend who suggested me to this law firm still hasn't received her settlement, and she finished treatment a year ago. She hasn't even heard from them in months. I went to them with a open and shut car accident case, they never even went out of their way to contact the insurance of the guy who hit me even though my insurance company informed them that American transit only responds once a lawsuit is filed. You call and ask to speak to someone on your case and never get a call back. And when you do it's one of the part ers to angrily tell you you have to be patient and nothing will happen on their end till your treatment is over. Which from experience with my new lawyer I know to be complete bs. They just want money, not to actually help people.
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I called this office to confirm information about a client because they represent my client. They never asked me the client name.I spoke with Madeline she was rude and she did not like my accent..which is not related to the request I was trying to get.I asked to confirm the patient information but she said she can’t release information.This is daily routine for medical providers.She transferred the call with the attorney Siben another unprofessional person.He stated they don’t confirm disclose or release information for security..I explained to him I will contact the client regarding this issue . He stared to scream at me on the phone, said I don’t respect him.Completely inappropriate.Please note how you will be treated here.
They helped me tremendously & I’m over grateful for their help.
Nobody wants to be in a situation were a lawyer is needed, but after I was hit by a car, I needed help navigating the situation. A family friend recommend this firm knowing that we were skeptical of accident lawyers. Siben and Siben got us a settlement amount which was more than expected and ahead of schedule. The staff is efficient, professional and cheery. Special shoutout to Jonathan R., who patiently weathered the suspicious remonstrances pouring out of my freshly concussed head, and who was able to explain the situation and prognosis in a way I could understand. I was kept updated as each stage of the process unfolded. When a wrinkle appeared, such as an out of state doctor whose inattention to detail threatened our settlement, we were promptly briefed and the situation resolved in our favor in a short amount of time. I am pleasantly surprised with the value and quality of their legal services.
Very unprofessional. They never call you to give you any updates. I always had to chase them down for info and everytime I got someone on the phone they never knew what was going on they would always say they will call me back and never did. I’m waiting for my check to get cut currently and just got off the phone with Mark Rutner who is a very unprofessional person. I was explaining to him my concerns about my experience with the office and he hung up on me. Just the type of representation I was looking to hire. NOT! I’m not getting into too much detail about my situation and experience however I will say def don’t use this office because they are not looking out for your best interest. If I wasn’t in too deep with this dragged out case with this office I definitely would have fired this attorneys office and hired a new one!! It’s 3 years since my accident and I’m STILL waiting for this office to settle my “simple” case. They have completely dropped the ball.
If I could give zero stars I would. They're quick to take your case but good luck hearing anything from them after that. My friend who suggested me to this law firm still hasn't received her settlement, and she finished treatment a year ago. She hasn't even heard from them in months. I went to them with a open and shut car accident case, they never even went out of their way to contact the insurance of the guy who hit me even though my insurance company informed them that American transit only responds once a lawsuit is filed. You call and ask to speak to someone on your case and never get a call back. And when you do it's one of the part ers to angrily tell you you have to be patient and nothing will happen on their end till your treatment is over. Which from experience with my new lawyer I know to be complete bs. They just want money, not to actually help people.