I’m posting separately to add additional context to a recent review about this company’s visit to our home.
We had no water from our kitchen sink, but every other faucet in the house (4 bathrooms and our laundry sink) had normal hot and cold water. This was inconvenient, but it was not a whole-house emergency.
The plumber quoted $425 for the first hour and $375 for each hour after, plus a $125 service fee. When asked how long the work would take or what the plan was, no clear timeframe or scope was provided. We were essentially expected to agree to open-ended hourly charges at a very high rate.
We chose not to move forward. The next day, as temperatures rose, the pipe unfroze on its own with no leaks, no damage, and no repairs needed.
Given that outcome, it’s disappointing the situation was framed with urgency and worst-case language rather than a more measured explanation of possible next steps. Customers deserve transparent pricing and a realistic assessment before being asked to commit to significant, undefined costs.
Sharing this so others have the full picture.
Ellen Buck
-
January 10, 2026
I’ve used Suffolk Plumbing multiple times and I don’t think I will use anyone else. Every time they were professional and came quickly to fix the issue. I’m also very impressed with how neat and clean the job looked after. They take their time and do the job right. Highly recommend!! Also, I have Home Serve and always ask for them to fix my plumbing issues.
Dominique F
-
January 16, 2026
Had a really great experience! Everyone that was here helped after a pipe burst behind my wall and created so much less stress for me in so many ways. They helped from the bottom up and did everything for me. I really didn't worry about anything which was amazing. Really nice people as well. Defn recommend them for anything you may need!
Joann Johansson
-
January 09, 2026
Suffolk Plumbing is an extremely professional and reliable plumbing service. Their pricing was very fair. My wife was thrilled not only with how fast they fixed our plumbing but also how clean they were.
Tonya Thomas
-
October 09, 2025
The plumbing service was excellent. My service representative was awesome. He addressed all of my concerns. I will continue to do business with this company only.
Our Address
76 Montauk Hwy, Amityville, NY 11701, USA
Claim Listing: Suffolk Plumbing Inc
Please Login or Register an Account to Claim Listing
I’m posting separately to add additional context to a recent review about this company’s visit to our home. We had no water from our kitchen sink, but every other faucet in the house (4 bathrooms and our laundry sink) had normal hot and cold water. This was inconvenient, but it was not a whole-house emergency. The plumber quoted $425 for the first hour and $375 for each hour after, plus a $125 service fee. When asked how long the work would take or what the plan was, no clear timeframe or scope was provided. We were essentially expected to agree to open-ended hourly charges at a very high rate. We chose not to move forward. The next day, as temperatures rose, the pipe unfroze on its own with no leaks, no damage, and no repairs needed. Given that outcome, it’s disappointing the situation was framed with urgency and worst-case language rather than a more measured explanation of possible next steps. Customers deserve transparent pricing and a realistic assessment before being asked to commit to significant, undefined costs. Sharing this so others have the full picture.
I’ve used Suffolk Plumbing multiple times and I don’t think I will use anyone else. Every time they were professional and came quickly to fix the issue. I’m also very impressed with how neat and clean the job looked after. They take their time and do the job right. Highly recommend!! Also, I have Home Serve and always ask for them to fix my plumbing issues.
Had a really great experience! Everyone that was here helped after a pipe burst behind my wall and created so much less stress for me in so many ways. They helped from the bottom up and did everything for me. I really didn't worry about anything which was amazing. Really nice people as well. Defn recommend them for anything you may need!
Suffolk Plumbing is an extremely professional and reliable plumbing service. Their pricing was very fair. My wife was thrilled not only with how fast they fixed our plumbing but also how clean they were.
The plumbing service was excellent. My service representative was awesome. He addressed all of my concerns. I will continue to do business with this company only.